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Finding a meaningful vision & direction
Breaking down complex problems is what I do best! I collaborate closely with product leads, stakeholders and teammates to uncover actionable insights and prioritise product opportunities to move forward with.
Understanding user behaviours and aligning customer + business goals is key. Depending on the nature of the project; I use a combination of generative research methods such as interviews, surveys, product/CX data and more to synthesise and create opportunity solutions trees, user personas, customer journeys and more.
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